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Track Your Order

Tracking information is emailed upon dispatch. Please note that additional cartons may be added to your tracking information as further packages are dispatched.

For orders under 5kg we use Royal Mail and you can track your parcel here Track and Trace - Track your Item | Royal Mail Group Ltd. You will require your reference number.

For orders over 5kg we use DHL and you can track your parcel here DHL Home - Global Logistics and International Shipping United Kingdom. You will require your reference number.

If you have any difficulties with tracking your order you can contact us at orders@toysrus.co.uk and we can help you locate it.

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