Team Members

Will I be paid my Holiday Pay?

Posted by Moorfields Administrators on

Any holiday accrued after 28 February 2018 to the cessation of trading was settled in full in your final pay packet. Pre-Administration Holiday Pay claims were settled in full, at the contractual rate, during July 2018. However, a large number of these dividend cheques have yet to be banked.  If you have not yet received your cheque or have since lost your cheque please contact the Administrators immediately on 0207 186 1188. The Administrators would like to thank you for your patience whilst we have calculated and processed these claims.

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Am I going to be made redundant?

Posted by Toys R Us Staff on

As a buyer for the Company’s business and assets could not be found, the Company has ceased to trade and all stores have now closed. All Team Members have been or will be made redundant.

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Will I get paid for the work that I do?

Posted by Toys R Us Staff on

Team Members will be paid for all work which they carry out under the terms of their contract of employment with the Company. For hourly paid staff, you will be paid for the hours posted to the ATOSS system through the biometric system only.  Any queries you may have in relation to your final pay must be advised by email to catherine.pittock@moorfieldscr.com within 48 hours of your final payment being received. We will be unable to address any queries once the Administrators have vacated the Company’s Head Office and the servers have been decommissioned.

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What happens when I am made redundant?

Posted by Toys R Us Staff on

Depending on the specific circumstances, you may have claims against the Redundancy Payments Office (“RPO”) which will be paid to you direct, subject to statutory limits, together with an unsecured balancing claim in the Administration for certain unpaid benefits, including: Statutory redundancy pay: You must have two years’ continuous employment with the Company to qualify for statutory redundancy pay. The number of weeks used to calculate your redundancy payment depends on your age and length of service. Statutory claims are paid to you by the RPO. Statutory redundancy is capped at £489 per week (in Northern Ireland it is £500)...

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Where can I go for support?

Posted by Toys R Us Staff on

A fact sheet detailing various redundancy support available and further relevant information was included with your redundancy letter. Further assistance can be found at www.gov.uk/contact-jobcentre-plus In Scotland, redundancy support is provided through the Scottish Government’s Partnership Action for Continuing Employment (PACE) initiative. The PACE Redundancy Helpline, telephone number 0800 917 8000, is operated by Skills Development Scotland or help is available at www.redundancyscotland.co.uk In Wales, the service is delivered by the ReAct scheme: http://gov.wales/topics/educationandskills/skillsandtraining/reactemployers/react-for-individuals/?lang=en In Northern Ireland the service is delivered by www.nidirect.gov.uk/contacts/jobs-benefits-offices-jobcentres-and-social-security-offices.

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