In-store Services

We care about making your families shopping experience safe, fun and convenient. Here are some of the services we offer in our stores to make life a little easier.

Bikes R Us Bike Build Service

Most bikes sold by us are provided in a flat pack box and require some assembly before you can use them. Instructions are provided where necessary, but if you need any help in assembling your bike bought from Toys R Us, then we offer a Bike Building service in all of our stores.

Find your nearest store

To make riding a bike for the first time quick and safe, we ask our suppliers to pre-assemble as many components as possible to the bike. In the vast majority of cases the customer would only be required to assemble the following:

  • Front wheel
  • Insert the fully assembled handlebar into the steer tube
  • Insert the saddle and post assembly into the seat post tube
  • Pedal attachment
  • Instructions and tools needed are included.

We advise that pre-ride checks are always carried out to ensure that the bike is safe before every use.

Babies R Us FREE Personal Shopper

A great service where our knowledgeable, friendly, highly trained advisors will help and advise you on all your baby purchases. Why not make an appointment or simply visit your nearest store.

Bottle warming

Don't panic, we're here to help. Fully equipped (private) changing facilities - A delight!

Across the store

Knowing what products to buy for your child can be quite daunting. Why not let us make it easy for you? Ask one of our knowledgeable, friendly advisors to guide you through our amazing range of products no matter where you are in the store.


We're pleased to announce Love2shop Gift Vouchers are now accepted at all Toys 'R' Us and Babies 'R' Us stores across the UK!

Take Time To Pay

Reserve Now, Pay Later! Place an order in store, pay a 20% deposit and then pay the remaining balance across a 4-12 week period. View the full terms and conditions for Layaway.