Business Solutions - FAQ

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Frequently Asked Questions - Some of the most common business queries
 
What discounts do you offer?

To see discounts for bulk orders click here.

Can I buy products as well as Gift Cards?

Yes, we have a vast array of online products and great Gift Cards to choose from.

Are Gift Cards redeemable online?

Gift Cards are valid for in-store use only and cannot be used for online purchases through Toys R Us Direct.

Do you offer Gift Cards on a sale or return basis?

Our Gift Cards are not available on a sale or return basis

How do I apply for a business account?

Click here to apply for a business account.

Do I need a business account to order?

If the business account credit facility is not for you, why not place an order on a
pro forma basis.

Do you deliver outside of the UK?

Orders can only be placed from and delivered to UK Mainland and Northern Ireland addresses.

At this time, we do not have the ability to have orders placed on Toysrus.co.uk delivered to international addresses. However, the following websites are able to deliver to the countries they are located in: