Product Helplines




Product Helplines



Need to return an item purchased online? Contact Us

Alternatively, you can contact the manufacturer directly for product related information.
E.g. Technical support, instruction manuals, spare parts etc...


Manufacturer


Contact Details


Additional Info


Apple

0844 209 0611

Monday to Friday 8am - 8pm, Saturday 10am - 6pm

EastCoast

01692 408 802

Monday to Friday 8am - 5pm

Graco

08444 121 212

Monday to Friday 9am - 5pm

Keter

01215 060 008

Monday to Friday 8:30am - 4pm

Little Tikes

01609 881 302 (Parts)
0800 521 558 (Helpline)

Monday to Friday 9am - 5pm

Microsoft

0800 587 1102

Monday to Friday 9am - 10pm, Saturday 9am - 8pm, Sunday 9am to 5pm

MV Sports

0870 840 4255

Monday to Thursday 9am - 5pm, Friday 9am - 1:30pm

Nintendo

0845 605 0247

Monday to Friday 8:30am - 7pm, Saturday 8:30am - 3:30pm

Plum Products

0844 880 5302

Monday to Friday 9am - 5pm

Smoby

01274 765 030

Monday to Friday 9am - 5pm

Sony (electronics)

0845 600 0124

Monday to Friday 9am - 5pm

Sony (Playstation)

0844 736 0595

Monday to Friday 8am - 10pm, Saturday & Sunday 10am - 6pm

Sportspower

0844 77 44 333

Monday to Friday 9am - 5pm

Starplast

01291 650 581

Monday to Friday 10am - 5pm

Step 2

01524 242 572

Monday to Friday 9am - 5pm

Universal Cycles

08451 299 248

Monday to Friday 8:30am - 5:30pm


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FAQ's

What is your returns policy?
You can view our online returns policy here.

I have product question for a manufacturer that is not listed here, what should I do?
If the manufacturer of your item is not listed here and you have a question about an item sold on toyrus.co.uk or babiesrus.co.uk, please contact us and we will do our best to help.

Can I contact the manufacturer with an order related question?
Please refer to our virtual assistant if you have an order related question

Where can I find the manufacturers name for a product?
To find the manufacturers name for a product, please check the product page on our site or the product instruction manual.





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