(Your statutory customer rights are not affected)
At Toys "R" Us we are committed to protecting your privacy and we comply
with the data protection laws applicable to the UK. This Privacy Policy
outlines how your personal information is treated and forms part of our
Terms and Conditions. (We may occasionally modify our Privacy Policy; when
this happens we will notify you via our terms and conditions page).
What information do we collect?
When you order we need to know your name, e-mail address, delivery
address, credit/debit card number and expiry date. This allows us to
process and fulfil your order and notify you of your order status. We also
ask you for your telephone number(s) so that we can contact you easily if
required. Additionally, we request that you confirm your date of birth, enabling us to control the sale of age restricted items, such as video games, through our website.
How do we use your information?
Any personal data relating to you will be used and recorded by us in
accordance with current data protection legislation and this Privacy Policy.
We use the information collected from you to process orders and to provide a
more personalised shopping experience. We may use your personal information
to communicate with you, for record keeping purposes, and in aggregate (and
therefore anonymously) for market research purposes, to track activity on
our site, to publish trends and/or to improve usefulness and content.
We may use other companies to provide services on our behalf, including
packaging, mailing and delivering purchases, answering customers questions’
about products or services, sending postal mail and e-mails, analysing data
and processing credit card payments. We will only provide those companies
the information they need to deliver the service and they are prohibited
from using that information for any other purpose.
We do not sell, trade or rent your personal information to others unless you
have consented to us making your name and address available to carefully
vetted companies.
In Addition
We would also like to send you offers for goods or services from our
company or others from time to time which we think you may find of interest.
If you do not wish to receive this information, do not tick the opt-in box
on our checkout page before submitting your order.
Cookies
Cookies are small text files that a web site transfers to a site visitor’s
hard disk or browser for added functionality, or for tracking web site
usage. We do not use cookies to gather personal information such as
a person’s name, e-mail address, telephone number or credit card details.
Cookies are not exchanged with any third party websites or external
data suppliers. Any information gathered by the use of cookies is compiled
on an aggregate, anonymous basis.
In order to measure the effectiveness of our on-line presence, Toys
"R" Us may use cookies to identify repeat visitors to our
site and to determine the path visitors take on our site, allowing us
to make the site more user-friendly.
Use of cookies is an industry standard and many web sites use them.
If you do not wish to receive cookies, or want to be notified of when
they are placed, you can set your web browser to do so, if your browser
so permits. Please note that by disabling future cookies or deleting
current ones may restrict your access to certain areas or features of
our site and you will not be able to set up an account or re-open an
existing one.
If you want to delete any cookies that are already on your computer,
please refer to instructions for your file management software to locate
the files or directory that stores cookies. Our cookies will have the
file names…etc...
Information about deleting or controlling cookies is available at
www.AboutCookies.org
(Toysrus.co.uk is not responsible for the content of external websites.
This link will open a new window).
Toys R Us only keeps cookies for the duration of your visit to our
website, except where you save your login details. These details are
saved to a permanent cookie so you may purchase from the site or re-visit
it without having to go through the login procedure.
Your Right to Cancel
You have the right to cancel your contract with us at any time before the
expiry of 7 working days from the day after the date of delivery of the
products. You will receive a full refund of the purchase price and the
delivery charge. Please see our Returns Procedure for details of how to
return items purchased from this site.
Please note that your right to cancel is subject to our Terms and Conditions.